Order Fulfilment

Printing.

homegrown works exclusively with theprintspace to fulfil all print orders. Based in Shoreditch, London, they are industry leaders in the printing world and produce excellent images every time.

Shipping.

Non-framed prints are shipped with Royal Mail in the UK. Internationally, local postal services are used in the EU, and Express Courier in the Rest of the World. 

Framed prints are shipped via DHL Express Courier, and the cost for this varies depending on destination and print/frame size.

Shipping costs are available by clicking here. If we are running a shipping promotion please do review the terms of the discount to understand whether your order will be eligible, and if you have any queries please don't hesitate to reach out via our contact page.

Returns.

We understand that there is sometimes the need to return an item. If a print is severely delayed, arrives damaged, or doesn't arrive at all, we will work to ensure your order is corrected (including issuing a replacement print where necessary). This will need to be reported within 14 days of placing your order.

If your order arrives undamaged but you realise you changed your mind and no longer want the print, reach out to us via the contact page to initiate a return. You will need to ship the product back to homegrown in the same unopened condition as you received it. A 50% fee of the cost of each returned item will be deducted from any refund in order to facilitate the return.